Returns & Exchanges

At Urban Jungle, we want you to be completely satisfied with your street-style finds. If your purchase isn't quite right, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

3

Pack and Ship

Securely pack your items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.

4

Receive Refund

After our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing